Something broken?

For building-related issues (laundry, kitchen appliances, etc.) during the work week, talk to Ruth Ann, your amazing housekeeper. If it is after hours, contact .

Mailing address

[your name]
Room ###, Minota Hagey Residence University of Waterloo
200 University Avenue West
Waterloo, ON
Canada N2L 3G1

Garbage pickups

First floor – Thursday
Second floor – Wednesday
Third floor – Tuesday


Before leaving the kitchen, you must put away your dishes (whether they’re clean or dirty) in your cupboard or in your room. Your dishes should not be on the counter unless you’re in the kitchen. Kitchens are cleaned daily by Ruth Ann, but it is not her responsibility to clean and put away your dishes. If your dishes are out, she will move them to a secure location and you will need to find her to retrieve them.

Residence Ambassadors

Previously, four students were chosen to act as ‘point people’ for the residence. These ambassadors assist with residence events (Startup Weekend), assist with residence tours, assist in promoting Velocity in classes and other opportunities on campus, and re-stocking supplies (coffeemaker, printer paper, etc.).

Past Ambassadors:

Spring 2013: Liubou, Michael Chang, Kyle, Neil, Alexandru Blidaru.

Fall 2012: Jinny Kim, Shan Lian, Anne Nguyen and Michael Shao.


IMPORTANT NOTE: As of Fall 2016, the laundry system (created by Peter Sobot - previous Velocity resident) is no longer active

If you are going to use one of the laundry machines, make sure when you leave to mark down your room number beside the laundry number by the front door of the laundry room. This way, we know for sure one of the laundry machines have been taken.

Devices in residence

If you would like to sign out a phone or tablet to use to test out your apps, find one of your Dons! Once you have signed out a device it is your responsibility. If it goes missing or something happens to it, you will need to replace it. When you are finished with it, return it to the Don and sign the sign-out sheet.

Devices that dons have:

  • BlackBerry PlayBook
  • Apple iPhone 4s
  • Samsung Nexus
  • Nokia x7
  • Key to Velocity Garage
  • 2 iPads (original and 2)
  • Blackberry Bold 9900
  • Samsung Windows Focus
  • Key to Velocity Garage

Velocity Start

If you need a place to work on your project, you are welcome to use the Velocity Start space, which is on the second floor of South Campus Hall. There is also a maker space in the works, which will use Watcard for access. More details coming soon.